Every AI tool answers. Only Gateway resolves.
speak2web is the only WordPress AI system that connects your conversation layer directly to your business systems — orders, licenses, appointments, support tickets — so visitors leave with what they came for, not a suggestion about where to find it.
Answering
The visitor types a question and receives information. Most AI tools for websites stop here. The visitor still has to act on the information themselves — navigate to a page, click through a checkout, email your team, call your front desk. The answer is correct. The work isn't done.
Resolving
The conversation ends with the outcome the visitor needed. Their appointment is booked. Their license key is in front of them. Their support ticket is filed. The difference between answer and resolve is the difference between a visitor who felt served and a visitor who felt processed.
Three scenarios. Three resolutions.
Each of these interactions happens on your website today. Without Gateway, they end in suggestions. With Gateway, they end in outcomes — completed in the conversation, before the visitor closes the tab.
Concierge tells them where to look — sign in, navigate to My Account, scroll to Licenses. Three steps. The customer already tried that. They open a support ticket.
Concierge retrieves the license key from your EDD database — right now, in the conversation — and gives them the key with activation instructions before the chat closes.
Concierge sends them a booking link and hopes they follow through. They don't. They get distracted. The lead goes cold. Your team never learns it existed.
Concierge checks your real-time calendar, presents three available slots, and books the appointment — calendar invite delivered, CRM updated, no follow-up email required.
Concierge takes their details and tells them someone will be in touch. No ticket number. No timeline. The customer is left wondering if anything actually happened.
Concierge files a Jira ticket with the full conversation as context, returns a reference number, and sets a clear expectation for follow-up — while the customer is still in the chat.
The systems Gateway connects to.
Gateway ships with adapters for the tools WordPress businesses actually run. The Module Registry accepts any custom integration — a developer can connect a proprietary system in a single PHP class, with zero changes required to any other speak2web plugin.
Every tool call runs through a four-tier token architecture. Customer identity comes from their authenticated WordPress session — never from what the AI generates. Writes require explicit visitor consent. A global kill switch disables all tool calls instantly. Architectural constraints, not configuration choices.
AI Gateway is completely free.
One plugin. Eight integrations included. Zero dollars.
AI Gateway is the plugin that moves speak2web from a system that answers to a system that resolves. WooCommerce, LatePoint, Calendly, Acuity, EDD and Jira providers all ship in the plugin — alongside the MCP server that lets Claude, ChatGPT and Gemini call them directly. The core plugin is free forever — no trial, no tier, no upgrade path. We include it because resolution shouldn't be a paid feature.