it started with search
Our first solutions created quick and easy voice search and voice assistants for websites. As we scoured over our own, and our customers, websites we realized that the need for voice enabled forms and surveys was clear. By adding our microphone tech to the form box we were able to help our clients improve usability and accessibility. It also created a wave of new ideas on how they could use voice on the WEB for creative and functional purposes.
voice for hire
Many employment screening or skills assessment forms offer fill in the blank or multiple choice answers. With voice you can describe a situation or ask for a solution and the job seeker must articulate in their own words what they would do. This gives you clearer insight into the mind of your prospects.
dealing with a complaint call
You receive call from a customer who is upset and complaining that their shipment has not arrived despite tracking showing it was delivered.
helping people solve problems with tech
You receive call from a user who is no longer able to perform a function of an application following an update patch being installed.
an opportunity and a potential problem
You are offered an opportunity to act on competitive intelligence that came from nefarious means. This could generate profit but at the cost of compliance.
get intel fast
Digital surveys often offer multiple choice answers because filling forms is not anyone’s favorite task. Voice enabled surveys allows people to articulate their answers in open text form fields. Transcripts can be sent to analytics for sentiment analysis.
picking your primary / caucus candidate
Who are you most likely to choose in your upcoming state primary?
self service apps
Long lines, busy employees, or other reasons could lead to a need for self-service style check-ins. In this scenario we look at what a tablet displaying a check-in form in a hospital lobby could do to help speed up time to treatment.
a clinic waiting room
What is your name?
Any forms related use case
However your company uses forms on your website – there is a use case for voice forms and surveys on it. Even if the case isn’t specific to a function like the examples listed above – simply enabling voice forms helps you to become more accessible and user friendly to your site visitors.