Independent Voice Recognition Platform
The most innovative customer point of contact solution, Period.
In a world where people expect to be able to make decisions faster we make it as simple as letting them say what they want.
Empowering customer intent data, customer experience management, & more
VOICE SCIENCE &
WEB ENGINEERING
There is no data more powerful than that of customer intent. Our brand of disruptive voice technology works on the WEB, in apps, on intranets, and on devices while feeding your BI & CRM applications with additional meta data. Analysts, sales reps, marketers, and executives will gain deeper insights into not only the intent found in the customer ask – but also insights into sentiment, tone, and other factors found in how the user spoke.
Why Choose us
What we do ?
Creating the most innovative point of customer contact experiences is our life’s work. Our CEO, Walter Angerer, is a pioneer in AI who’s inventions span voice, IoT, energy, data storage, and successfully leading start ups from venture capital to success. Our professional services leaders bring a breadth of experiencing optimizing KPI’s for customer point of contact roles. Our combined deep understanding of customer behavior, business technology acumen, and innovative spirit have positioned our company, in analyst views, as the prime contender to the big five tech companies in the space of Voice Recognition and Virtual Assistants.
- 30+ Awards
- 500 + Customers
- Frequent Analyst Recommendations
- True AI Democratization
- Best of breed intent analytics
- Eliminating wasted support spending
Data Driven
Embed voice to your web technology stack. Get intent and emotive insights send directly to CRM and BI.
Scale to you
From simple plugin widgets that add basic voice features through full AI implementations that replicate your best agents in sales, service, support, concierge and other customer points of contact.
Analyze
Scour through every word your users say. Get a more complex picture than just intent and demographics with sentiment data.
Data Security
Our cloud and on-premise solutions are secure and encrypted.
VOICE
UI/UX
Perfect
Our vision
Voice to help business grow
Virtual assistants will become as ubiquitous as IVR and chatbots. While also delivering actionable intelligence and the ultimate competitive advantage.
We have pledged ourselves to disrupting the voice recognition space with innovative offerings that enable any business to use voice in any use case.
Voice Search
Quick and easy deployment can search web content and supports 120 languages.
Virtual Assistant
Immersive & Ambient user experience with dialog and navigation features.
Voice Data Entry
Collective unstructured conversations into a structured database.
Voice Shopping
An assistant that reduces abandonment, increases average value, and matches your customers personality.
Our Secret Sauce???
Embedded Voice with Next Generation AI
Embedded voice is different than the assistants on your phone and smart speaker. It is an AI and Interface deployed on your domain. It’s integrated with structured and unstructured data. We build a knowledge index and graph that enables the assistant to answer even complex questions directly from your branded materials.
Our assistant is purpose-built in collaboration with your team to ensure a dynamic and immersive voice solution is deployed to your website, IVR, apps, and devices.
Industries with the most to gain
Proven Use Cases
Customer interaction can be overwhelming. We address your needs by building a solution to handle your total contact volume and trusted methodologies that produce results in sales, commerce, lead generation, customer service, support, concierge and other agent roles.
- Retail & Demand Generation
- Service & Support Portals
- Food & Dining
- Healthcare & Banking
Coverage
Awards, Analysts, and News
Since earning this award on our version 1.0 tech demo, we’ve gone on to earn the trust and recognition of analysts and leading publications.
Just as the web went mobile it now goes to voice.
#VoiceFirst
Revolution
