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Simon AI Voice Assistants are built with REST API access to ensure that your entire system stack can benefit from the value voice brings to the table. Integrations with internal and externally facing applications can help to improve productivity, employee satisfaction, and customer experience. Our AI can ingest information from both structured and unstructured data and then create a knowledge graph allowing it to answer almost any question, retrieve any asset, and much more.
Our voice assistant can sit on your website and replicate your best Inside Sales and Support Representatives. Simon will generate leads while automatically logging information to the correct CRM records and sales reps. In a support setting Simon can answer 99% of frequently asked questions and an astonishing 76% of all user questions without needing human intervention. The possibilities for revenue growth and cost savings are substantial.
We are an ethical and privacy focused voice company. We do not record peoples voices or monitor live voice interactions. As a matter of fact we are working exhaustively with The Linux Foundation’s Open Voice Network to help ensure a future where voice technologies are delivering futuristic capabilities while maintaining a human first ethical approach.
We look at both growth in conversion rates and cost savings associated with use of the voice assistant.
One customer saw a 15% increase in new customer conversion and was able to avoid adding 150 seats to their call center using Simon AI.
We do not record voice data in MP3, WAV, or other formats – but we do capture transcriptions. These records can be delivered to analytics applications and when connected to CRM – directly to contact records.
These transcripts will help you to understand your customers language, what they truly want, and much more.
Our team will work with your company to connect any relevant API’s, ingest data to the AI, build conversational dialog, and test the application.
The UI can be designed by your internal team or ours. If you choose the former we’ll provide them with a few lines of JSON code to call our services.
With our expertise in AI and business we’ve been able to bring the cost down to earth. If all you’re looking for is voice search on a website we can offer that for as low as $10 per month. Depending upon your needs and team members costs vary in scale for other services.
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The first company to bring voice assistance to the web.
Check out our easy to implement and use plugins for
WordPress and WooCommerce
11670 Fountains Drive
Suite 200
Maple Grove, MN 55369
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Voice can help your business to increase sales, reduce customer service costs, and gain a real world competitive advantage from both the service and analytics.
Our plugin seriously is installed and configured in less than ten minutes!
Click the microphone on the right to open the Simon Voice Bot. You can ask questions about our business or fun stuff like going on a vacation and how you’d just like to buy a soccer ball.
Give it a shot then contact us to learn how we can personalize a voice assistant for your website.
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